eRam Business Development Homepage
Information Technology
P.O.S Total Solution
Security Systems
Dexterra Mobile Software and Tools
Exporting services
eRam Training Center
plastics Machinery Industry
  About Dexterra

Field Service

  Field Sales
  Asset Management
  Life Science

“Technicians no longer have to wait to get through to the call centre. Instead, they are in control of their own timetable and can plan their workload priorities to hit service level agreements, rather than zigzagging across their geographical areas.”    

- Marco Pezzani, National Services Director - IKON

 Quick Contact
Contact us by calling +96626689715 Ext 52 for Sales and marketing Ext 22 for Technical Support or 10 for Administration

Send us your enquiries and feedback through or

More details at the Contact Us page
Services Industries

The Mobile Way of Business for Service Industries

Service-related industries face ongoing pressures to continually improve business results while meeting stringent regulatory and compliance requirements and fending off competitors who cut prices to steal market share.

For organizations like yours, service is the lifeblood of your business, and Dexterra's industry-tailored solutions can make all the difference. Built with mobile composite applications and powered by the Dexterra Concert™ platform – our solutions for services industries gives you what you need to get the most from your frontline workers.

Leading organizations such as Selection Services, IKON, SafeLite, and Universal Compression all leverage Dexterra TransApps to empower their frontline workers, improve service levels, and run the most efficient operations possible. 

What's On Your Checklist?

While some software vendors can deliver at least some of the features you need and others can deliver most, with Dexterra, you know you're covered:

  • Supports all your mobile needs, including service, inspections, inventory management, and facilities management
  • Pre-integrated with most popular back-end systems, including SAP, Oracle, Siebel, Maximo, and Remedy
  • Delivers prioritized job information via real-time notification
  • Enables access to critical supporting job information from the field
  • Manages inventory and delivers automatic supply replenishment notifications
  • Creates up-sell/cross-sell opportunities while on-site with customer
  • Automates field operations through standardized business rules, ensuring consistency, statistical integrity, and high-quality work
  • Ensures availability of customer, contract, SLA, pricing, and product information

Beyond the Basics of Mobility for Service Industries

But that's only part of the solution. You need more, so why settle? We built our software specifically to meet our customers' needs – all of them:

Instantly Be Up and Running

Delivered as a complete bundle, Dexterra's solution for service industries is built with mobile composite applications and can run right out of the box. Offering the flexibility that can only come from composite applications, you can easily create new applications using existing components. The result? You can use and customize your software much faster than ever before.

Make Your Mobile Solution Easy to Use

Your field employees need solutions that make their jobs easier, not more complicated. Created by people who have spent years in the service industries, Dexterra's mobile solution for service industries guides your workers every step of the way with industry-specific best practices, processes and terminology built right into the applications.

See a Measurable Return on Your Mobile Business Software Investment

Any effective mobile application should simplify operations and ensure frontline workers are always productive. For companies in service industries, the stakes are even higher. The real value isn't just how much money you save shifting from paper-based processes or eliminating wasted time—it's also how much money you can earn when your employees have the capability to make intelligent decisions about how to best serve and delight your clients.

Evolve with a Full Mobile Business Software Suite

Your business doesn't stand still and neither should the software that supports it. Whether you need to change existing processes to address a single need, add more functions to an existing application, or expand to meet the requirements of multiple departments, Dexterra's solution for service industries is a fully integrated mobile software suite and can evolve with you every step of the way.

Gain Advantages without Paying the Price

What will it take to make sure your mobile software keeps up with your business and provides all the features you need? In many cases, it requires expensive developers and consultants to hard code changes. In the end, your total cost of ownership skyrockets. With Dexterra, you gain a risk-free mobile solution tailored specifically for service industries and comprised of composite applications built in languages you already know - .NET and Java. You can easily and cost-effectively modify your application to keep pace with your business.

The Mobile Way of Business for Service Industries

The following TransApps – intelligent mobile composite applications – are powered by the Dexterra Concert platform and are available today to provide companies in service industries a path toward a mobile way of business:

  • Mobile Time and Travel
  • Rounds Management
  • Inventory Management
  • Work Order Management
  • Mobile Asset Management
  • Mobile Field Service
  • Mobile Sales
  • Mobile Inspections Manager
  • Mobile Workforce Management

Can a Generic Mobile Application for Any Industry Do All This?

  • Implement quickly and at low cost, yet still map 100% to your industry- and company-specific business processes and terminology?
  • Come pre-packaged and pre-configured to fully integrate with the most popular back-end systems for your industry?
  • Present a complete view of the information your people need – including context and intelligence – so they make better business decisions in real time?
  • Adapt to business process changes with little to no coding required?
  • Work alone or as part of a mobile software suite rated by Gartner as “visionary”?

Ours can

Home  |  IT  | POS Systems  | Security Systems  | Mobile Solutions  Exporting  |  Training  |  Plastics Machinery Industry

© eRam Business Development. All rights reserved